Return Policy

Incorrect order 

Please inspect your order upon reception and contact us immediately if the item is the wrong item, so that we can evaluate the issue and make it right. You can contact us at help@dibeautybar.com. We ask that you send proof of purchase and proof of items sent. 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any question at help@dibeautybar.com.